Privacy Policy


Last Updated: 03/03/2026


1. Introduction


Worms United Shipping Agency (“WUSA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.


This Privacy Policy explains how we collect, use, and safeguard personal information when you visit www.wusa.agency, contact us, or receive communications from us.


We process personal data in accordance with applicable data protection laws, including the UK GDPR and, where applicable, the EU GDPR.


2. Who We Are


Worms United Shipping Agency

Website: www.wusa.agency

Email: it.dept@wusa.agency


For the purposes of data protection law, WUSA acts as a data controller.


We work in cooperation with our European partner, Worms Services Maritimes. Where data is shared for operational or commercial coordination, it is done in accordance with applicable data protection regulations.


3. Personal Data We Collect


Information You Provide


  • Name

  • Company name

  • Email address

  • Telephone number

  • Job title

  • Any information included in enquiries or correspondence


Information Collected Automatically


  • IP address

  • Device and browser type

  • Pages visited

  • General geographic location

  • Usage data via analytics tools (subject to consent)


4. How We Use Your Data


We use personal data to:


  • Respond to enquiries

  • Provide shipping agency services

  • Manage client and commercial communications

  • Send marketing communications (where permitted)

  • Improve our website and services

  • Comply with legal obligations


We do not sell personal data.


5. Marketing Communications


We may send you marketing emails relating to our services, updates, or industry information.


We will only send marketing communications where:


  • You have provided consent; or

  • We are permitted to do so under applicable law based on an existing business relationship.


You may unsubscribe at any time by:


  • Clicking the “unsubscribe” link in any marketing email; or

  • Contacting us at: it.dept@wusa.agency


Once you opt out, you will no longer receive marketing communications, though we may still contact you regarding operational or contractual matters.


6. Legal Basis for Processing


We rely on the following lawful bases:


  • Legitimate Interest – responding to enquiries and operating our business

  • Contractual Necessity – where required to provide services

  • Legal Obligation – compliance with regulatory requirements

  • Consent – for marketing emails (where required) and non-essential cookies


7. Data Sharing


We may share personal data with:


  • IT and hosting providers

  • Email marketing platforms

  • Analytics providers

  • Professional advisers

  • Regulatory authorities where required

  • Worms Services Maritimes where necessary for commercial or operational coordination


We share only what is necessary for the relevant purpose.


8. International Data Transfers


Due to the international nature of maritime operations, personal data may be processed outside the UK or European Economic Area.


Where this occurs, appropriate safeguards are implemented, including contractual protections where required.


9. Data Retention


We retain personal data only for as long as necessary:


  • Enquiry data: retained for commercial follow-up and record-keeping

  • Marketing data: retained until you withdraw consent or unsubscribe

  • Contract-related data: retained in line with legal and commercial obligations


When no longer required, data is securely deleted.


10. Data Security


We implement appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, or loss.


While we take reasonable steps to protect data, no internet transmission can be guaranteed to be completely secure.


11. Your Rights


Depending on your jurisdiction, you may have the right to:


  • Access your personal data

  • Request correction

  • Request erasure

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time


You may exercise these rights by contacting: it.dept@wusa.agency


If you are located in the UK or EU, you also have the right to lodge a complaint with your relevant supervisory authority.


12. Third-Party Websites


Our website may contain links to third-party websites. We are not responsible for their privacy practices.


13. Changes to This Policy


We may update this Privacy Policy from time to time. The most current version will always be available on this page.